Jonathan Witter - Witter photo courtesy of Hilton.
McLean-based Hilton announced Friday it has named Jonathan Witter chief customer officer, a newly created role. He will report to Hilton President and CEO Christopher J. Nassetta.
Witter most recently served as president of retail and direct banking at Capital One Financial Corp., also based in McLean. In his new role, he will oversee the company’s global brands, marketing, loyalty and partnerships, IT and strategy teams.
“He will be integral to ensuring that at every stage of our customers’ journey, from the time they start planning a trip to when they arrive back home, we exceed their expectations at every turn,” Nassetta said in a statement.
