State Launches COVID-19 Vaccine Hotline

Gov. Ralph Northam speaks at his Feb. 17 COVID news conference.

Gov. Ralph Northam announced Wednesday that a COVID-19 vaccine hotline, staffed with about 750 customer service employees, has launched. The number is (877) VAX-IN-VA, or (877) 829-4682.

The phone number, targeted for Virginians without reliable internet access, opened the day after the Virginia Department of Health started a statewide vaccine registration website, replacing local health districts’ sites. The number will be staffed from 8 a.m. to 8 p.m. every day, and some staffers speak Spanish, Northam said at his news conference Wednesday. Any Virginia resident who wants a vaccination can register through the website or the phone number, although the wait may be longer for some people, depending on qualification factors such as age, profession and preexisting health conditions.

Separately, anyone 65 or older in Virginia who wishes to receive a COVID-19 vaccination shot at a CVS pharmacy must also register on CVS’s website. Demand continues to outstrip supply, and about 1 million people in Virginia, or 12.4% of the state’s population, have received at least one dose of the vaccine.

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