One way to ensure your employees stay engaged this holiday season is to simplify their everyday and essential tasks. Using a more effective universal communications platform, you can make the day-to-day tasks of staying in touch, remaining informed, and making connections easier for your team.

RingCentral MVP, the market’s leading cloud-based communications platform, is one of the best ways to keep your staff connected and productive.

• Keep Your Business Moving – Communications platforms aren’t just for office-based workers. “Deskless” employees like retail staff and managers must also stay in touch. They also need up-to-the-minute information on logistics, scheduling, policy changes, remote and mobile teams, and seasonal promotions.
• Better Customer Experience – RingCentral MVP can also power an improved customer experience. Give your employees the ability to provide customers with a frictionless service and support experience through phone calls and instant messaging. Shorten response times on support tickets to get your customers the answers they need faster.
• Keep Talent on Your Side – Retaining your top performers should be among your business’s top priorities. Retail companies struggle with high turnover rates even at the best of times. Providing easy-to-use tools that employees need to get their work done faster and more effectively is one sure way to get the upper hand in the competition for skilled employees.
• Upgrade Your UCaaS in Time for the Holidays – A Unified communications and collaboration platform is the foundation for keeping your business moving, making customers happy, and retaining your best employees this holiday season.

Make your holiday season successful with the latest UCaaS capabilities, tools, and support. Contact us today at: 800.787.4848 or jnolte@ctsmd.us.

Jeff Nolte is President and CEO of CTS, a leading Voice and IT services provider based in Millersville, Maryland. He may be reached at (800) 787-4848 or jnolte@ctsmd.us. Visit: www.ctsmd.us.