Incline Equity Partners, a Pittsburgh-based lower middle-market private equity firm, is pleased to announce that it has once again partnered with the management team at Caldwell & Gregory, a leading provider of turnkey laundry facility management services for customers in the university and multifamily housing markets. Incline originally partnered with and invested in C&G in 2008. This transaction is particularly meaningful for Incline given its embedded relationship with the founder and management team.
“We kept in touch with the management team and have often caught up on the Company’s progress since exiting our partnership with them in 2013,” said Justin Bertram, Partner with Incline. “They’ve done a tremendous job of growing the business over the past five years while continuing to utilize a superior service model that invests significant labor and capital to ensure that its customers’ facilities are operating effectively. We couldn’t be happier to be supporting C&G and its management team again through the next phase of growth.”
Based in Manakin-Sabot, VA, C&G owns and services over 50,000 laundry machines across 23 states and the District of Columbia. In addition to state-of-the-art equipment and industry-leading service, C&G also provides user benefits such as machine activation by smart phone and electronic payment options. These benefits dramatically increase user satisfaction and solidify recurring revenues.
Bob Dinnie, CEO of C&G added, “One of C&G’s key differentiators is its consultative, collaborative approach and commitment to outstanding customer service. This is a shared value with Incline. Our partnership will allow us to remain true to our core values, while also providing for continued financial stability. We trust Incline to help us better assess and prioritize the multiple avenues for growth ahead of us and to support our management team. It is exciting to once again partner with people we trust and enjoy working with.”